![]() This service is available for Advanced Aviation Training Device (AATD) only. In the event the customer does not return the part within the allotted time, no refund will be issued. The original part must be returned to PFC via a reputable shipping service within ten (10) business days. PFC will require advance payment for the part and shipping charges. PFC will send the replacement part so the customer may perform the installation of the part. This service allows our customers to service their own PFC product. Full instructions for PFC’s RMA process can be found at: Please note that in the event an item is returned and the package does not display the RMA number (per the RMA process), the delivery may be refused. The customer must follow PFC’s Return Material Authorization (RMA) procedure prior to returning any item. This service will require the customer to send the defective product or part to PFC. If the product is determined to have an issue, which is covered by the Warranty, the customer may choose one of service options below: ![]() PFC reserves the right to assess fees associated with diagnostic services. PFC’s technical support team may be reached by:Įmail: will determine if the product has failed due to defective workmanship or materials. Please be prepared to provide the PFC with the product serial number and/or purchase invoice number for verification. If product is returned within the warranty period, but the return is not related to defect, a refund will be issued less a fifteen percent (15%) restocking fee.Īll warranty questions or claims must first be directed to the PFC Technical Support Team. In the event a warranty claim is approved and the product is returned due to defect as stated above, a refund in full will be issued.Replace the product using new or reconditioned products, which are functionally equivalent to new in performance and reliability.Repair the product using new or reconditioned parts, which are functionally equivalent to new in performance and reliability.If during the warranty period, you submit a warranty claim and it is approved by PFC, at PFC’s sole discretion we will: What Will PFC Do in the Event of an Approved Warranty Claim… Expendable items such as light bulbs, batteries and etc.Cosmetic damages such as upholstery, paint, powder coat, stickers, wraps, silk screen or any other damages that do not directly impact the use of the product in its intended role as a Aviation Training Device (ATD) or Game Controller.Products or software manufactured by other companies.Damage incurred during shipping transit, importation or customs clearance.Costs or loss of revenue incurred due to downtime.Product failure due to improper installation, maintenance, misuse, accident, abuse, neglect, unauthorized repair, modification or alteration.What is Not Covered by Our Limited Warranty… (hereafter “PFC”) warrants its hardware products to the original owner to be free from defects in workmanship and materials when used properly for a period of one (1) year from the date of delivery. Plugin is compatible with X-Plane 9.70 only.This plugin is required for proper operation of USB Cirrus II Console, USB C2 Professional Console and USB Digital Avionics with X-Plane 9.70. If you are experiencing an error message please contact technical support team.ĭownload PFC USB Hid Plugin for X-Plane 9.70 PFC USB Devices do not require Windows Driver. Plugin is not compatible with any PFC Serial Device.Plugin is compatible with X-Plane 11.50+ only.Not required for Cirrus Yokes or Cirrus Pedals unless they are part of a USB CAT 1 System.This plugin is required for proper operation of USB Cirrus II Console, USB C2 Professional Console and USB Digital Avionics with X-Plane 11.50+. ![]() Download PFC USB Hid Plugin for X-Plane 11.50+ ![]()
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